Terms & Conditions

Website: kevinsimcock.com
Company: Kevin Simcock LLC (“Company,” “we,” “us,” “our”)
Business Address: Toronto, Ontario, M1C 2G5
Contact: hello@kevinsimcock.com
Last Updated: January 18, 2026

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1. Acceptance of These Terms

These Terms & Conditions (the “Terms”) govern your access to and use of kevinsimcock.com (the “Website”), including any content, functionality, services, and any mentorship programs or packages offered through the Website (collectively, the “Services”).

By accessing or using the Website, or by purchasing any Services, you agree to be bound by these Terms and any documents incorporated by reference (including our Privacy Policy). If you do not agree, do not use the Website.

 

2. Eligibility

The Website and Services are intended for individuals 18 years of age or older. By using the Website, you represent you are of legal age to form a binding contract where you reside.

 

3. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted on the Website and apply to use from that date forward. Continued use of the Website after changes means you accept the revised Terms.

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4. Privacy

Your use of the Website is subject to our Privacy Policy, which is incorporated by reference into these Terms.

 

5. Disclaimer and Nature of Services (Not Therapy or Medical Advice)

The Website and Services provide mentorship, guidance, and support for educational and informational purposes only. They are not therapy, and are not a substitute for professional advice (including medical, mental health, psychological, legal, financial, or tax advice).

You understand and agree:

• We do not diagnose, treat, or cure any medical or mental health condition.

• If you need medical or mental health care, you should seek a qualified licensed professional.

• You are responsible for your decisions, actions, and results.

 

6. No Guarantees and “Results May Vary”

We do not guarantee outcomes. Any statements about results (including testimonials and examples) reflect individual experiences and are not typical or assured. Your results depend on many factors beyond our control.

 

7. Website Use and Intellectual Property

We grant you a limited, revocable, non-transferable license to access and use the Website for your personal, non-commercial use, subject to these Terms.

All Website content (including text, graphics, logos, audio, video, downloads, program materials, and branding) is owned by the Company or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works, sell, or exploit any Website content or program materials without our prior written consent.

 

8. Prohibited Uses

You agree not to:

• Use the Website for unlawful purposes.

• Attempt to gain unauthorized access to the Website or its systems.

• Interfere with the Website’s operation (including via malware, scraping, or automated requests).

• Misrepresent your identity or affiliation.

• Reproduce, resell, or distribute any program materials without permission.

 

9. Purchases, Payment, and Billing (If Offered Through the Website)

If you purchase mentorship packages through the Website:

• Payments are processed via Stripe.

• You may have the option to pay in full or via monthly instalments.

• If you choose instalments, you authorize us (via Stripe) to charge your payment method on the schedule presented at checkout.

• If a payment fails, we may suspend access to Services until payment is resolved.

You are responsible for any taxes, duties, bank fees, currency conversion fees, and similar charges imposed by your financial institution or jurisdiction.

Chargebacks: If you initiate a chargeback or payment dispute, we reserve the right to pause Services and require resolution before continuing.

 

10. Refund Policy

You may request a refund within 48 hours of purchase. After 48 hours, all sales are final and non-refundable, to the maximum extent permitted by applicable law.

Approved refunds (if any) will be processed through the original payment method. We do not control third-party processing times.

 

11. Scheduling, Rescheduling, and No-Shows (Zoom)

Services are typically delivered via Zoom unless otherwise stated.

Rescheduling policy:

• You must provide at least 24 hours’ notice to reschedule a session.

• You may reschedule up to two (2) times without charge.

• Any reschedule beyond two (2) reschedules will incur a $100 fee per rescheduled session.

• Missed sessions or cancellations with less than 24 hours’ notice may be treated as a no-show and may be forfeited (no makeup), unless we agree otherwise in writing.

 

12. Testimonials, Reviews, and Use of Your Feedback

If you provide a testimonial, review, or written feedback, you grant the Company permission to use it for marketing and promotional purposes (for example on the Website, social media, or sales materials), unless you revoke permission in writing. We will not knowingly publish your private confidential information without permission.

 

13. Third-Party Links and Tools

The Website may contain links to third-party websites or tools (including Zoom and Stripe). We are not responsible for third-party services, content, availability, or policies. Your use of third-party services is at your own risk.

 

14. Electronic Communications

By using the Website or emailing us, you consent to receive electronic communications from us. Communications by email and via the Website satisfy any legal requirement that communications be in writing.

 

15. International Users

We operate from Ontario, Canada but serve clients globally. If you access the Website from outside Canada, you are responsible for complying with local laws where you reside.

 

16. No Warranties

The Website and Services are provided on an “as is” and “as available” basis, to the maximum extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

 

17. Limitation of Liability

To the maximum extent permitted by law:

• We will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, business interruption, or reputational harm, arising out of or related to your use of the Website or Services, even if advised of the possibility.

• Our total liability for any claim related to the Website or Services will not exceed the total fees you paid to the Company for the Services giving rise to the claim in the three (3) months preceding the event that gave rise to the claim (or CAD $500 if you have not paid any fees), unless prohibited by applicable law.

 

18. Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, employees, contractors, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Website, violation of these Terms, violation of any law, or infringement of any rights of a third party.

 

19. Dispute Resolution and Binding Arbitration

You agree that any dispute, claim, or controversy arising out of or relating to the Website, Services, these Terms, or any agreement between you and the Company will be resolved exclusively by binding arbitration.

• Location: Ontario, Canada (Toronto), unless the parties agree otherwise in writing.

• Language: English.

• Arbitrator: A single arbitrator.

• Class action waiver: You waive any right to class arbitration, class actions, or representative claims. Arbitration will be conducted only on an individual basis.

• Fees: Unless otherwise required by law, each party is responsible for its own legal fees and an equal share of arbitration fees, subject to the arbitrator’s authority to allocate costs if permitted.

 

20. Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-law principles.

 

21. Termination

We may suspend or terminate your access to the Website or Services at any time if we believe you have violated these Terms or for other lawful reasons.

 

22. No Partnership or Employment Relationship

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and the Company.

 

23. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

 

24. Entire Agreement and Order of Precedence

These Terms, together with the Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and the Company regarding the Website. If you sign a separate written agreement with the Company (including a Master Service Agreement), and there is a conflict, the signed agreement will control for that engagement.

 

25. Contact

Questions about these Terms: hello@kevinsimcock.com
Mail: Kevin Simcock LLC, Toronto, Ontario, M1C 2G5